Dell Business Warranty Service is Now a Clown Car

by David Cardinal

As regular readers know, I’ve been a long-time fan of Dell’s high-end laptops. I’ve purchased four or five XPS 15 models and have been mostly happy. The last time around, I decided to go even more upscale and purchase a pricey Dell Precision 5540 workstation, with all the bells and whistles. Part of that purchase is the expectation of business grade support…